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Building Inside Someone Else's System

A full digital brand redesign, with a design system at the centre of it all.

Building Inside Someone Else's System

A full digital brand redesign, with a design system at the centre of it all.

Building Inside Someone Else's System

A full digital brand redesign, with a design system at the centre of it all.

My role

UI Designer

Tags

Design System

Timeline

2018 -> 2019

My role

UI Designer

Tags

Design System

Timeline

2018 -> 2019

UI Designer

Design System

2018 -> 2019

Psst! Hey you! Want a quicker overview of what happened instead of reading the whole use-case? I got you! Click the button ->

Psst! Hey you! Want a quicker overview of what happened instead of reading the whole use-case? I got you! Click the button ->

Psst! Hey you! Want a quicker overview of what happened instead of reading the whole use-case? I got you! Click the button.

The project

Banco BiG is a Portuguese investment bank. The goal was a full digital rework of their universe (website and web app) with the primary focus on modernising the visual language across both and bringing everything under one coherent system. This wasn’t a refresh, it was a ground-up rethinking of how the brand lived digitally.

The project

Banco BiG is a Portuguese investment bank. The goal was a full digital rework of their universe (website and web app) with the primary focus on modernising the visual language across both and bringing everything under one coherent system. This wasn’t a refresh, it was a ground-up rethinking of how the brand lived digitally.

The project

Banco BiG is a Portuguese investment bank. The goal was a full digital rework of their universe (website and web app) with the primary focus on modernising the visual language across both and bringing everything under one coherent system. This wasn’t a refresh, it was a ground-up rethinking of how the brand lived digitally.

Coming in mid-project

When I joined this project, six months of UX work had already happened without me. The research was done, direction set, system starting to take shape. My job was to come in, get up to speed fast, and contribute without slowing anything down. What made it interesting was that this was also my first real experience working inside a proper design system. Not a component kit, not a shared Figma file everyone agreed to call a system, but something genuinely being used as a live reference by both design and engineering.

Coming in mid-project

When I joined this project, six months of UX work had already happened without me. The research was done, direction set, system starting to take shape. My job was to come in, get up to speed fast, and contribute without slowing anything down. What made it interesting was that this was also my first real experience working inside a proper design system. Not a component kit, not a shared Figma file everyone agreed to call a system, but something genuinely being used as a live reference by both design and engineering.

Coming in mid-project

When I joined this project, six months of UX work had already happened without me. The research was done, direction set, system starting to take shape. My job was to come in, get up to speed fast, and contribute without slowing anything down. What made it interesting was that this was also my first real experience working inside a proper design system. Not a component kit, not a shared Figma file everyone agreed to call a system, but something genuinely being used as a live reference by both design and engineering.

Simplified process for case study

Simplified process for case study

Simplified process for case study

The work

Most of my time went into building: components, page layouts, templates across the product suite. But the more valuable thing that happened on this project was learning how that kind of collaboration actually works: - Weekly syncs with engineering where both sides defined the week's work together. - No design decision that engineering didn't know about. - No engineering assumption that design hadn't signed off on. It was a welcome change from the rapid delivery cycles of agency work, allowing for a more strategic, research-driven design process.

The work

Most of my time went into building: components, page layouts, templates across the product suite. But the more valuable thing that happened on this project was learning how that kind of collaboration actually works: - Weekly syncs with engineering where both sides defined the week's work together. - No design decision that engineering didn't know about. - No engineering assumption that design hadn't signed off on. It was a welcome change from the rapid delivery cycles of agency work, allowing for a more strategic, research-driven design process.

The work

Most of my time went into building: components, page layouts, templates across the product suite. But the more valuable thing that happened on this project was learning how that kind of collaboration actually works: - Weekly syncs with engineering where both sides defined the week's work together. - No design decision that engineering didn't know about. - No engineering assumption that design hadn't signed off on. It was a welcome change from the rapid delivery cycles of agency work, allowing for a more strategic, research-driven design process.

What shipped

Spain went live (check it out with the button below). Portugal was still on the old design when I moved off the project. That's the honest version of the outcome – partial, but what went live was solid and the system behind it was built to keep going.

What shipped

Spain went live (check it out with the button below). Portugal was still on the old design when I moved off the project. That's the honest version of the outcome – partial, but what went live was solid and the system behind it was built to keep going.

What shipped

Spain went live (check it out with the button below). Portugal was still on the old design when I moved off the project. That's the honest version of the outcome – partial, but what went live was solid and the system behind it was built to keep going.

Step-by-step summary

Context

Discovery

NOT INVOLVED

Six months of UX research and discovery happened before I joined. Extensive user and stakeholder work was done by the lead team. I inherited the output, not the process.

Discovery

NOT INVOLVED

Six months of UX research and discovery happened before I joined. Extensive user and stakeholder work was done by the lead team. I inherited the output, not the process.

Definition

NOT INVOLVED

Scope, direction, and product decisions were locked before I came in. I had to get up to speed fast and work within decisions I had no part in making.

Definition

NOT INVOLVED

Scope, direction, and product decisions were locked before I came in. I had to get up to speed fast and work within decisions I had no part in making.

UI Design

FULL INVOLVEMENT

This is where I spent most of my time. Building and maintaining components, creating new page layouts, and contributing to a growing system that stakeholders and devs could both reference.

UI Design

FULL INVOLVEMENT

This is where I spent most of my time. Building and maintaining components, creating new page layouts, and contributing to a growing system that stakeholders and devs could both reference.

System Building

PARTIAL INVOLVEMENT

I contributed to what became a living design system – a shared playground for components and layouts. My first real taste of design work that was meant to scale, not just ship.

System Building

PARTIAL INVOLVEMENT

I contributed to what became a living design system – a shared playground for components and layouts. My first real taste of design work that was meant to scale, not just ship.

Engineering Collaboration

PARTIAL INVOLVEMENT

Weekly task syncs with the engineering team kept things honest. No decision went through without both sides knowing. I wasn't a formal process, but one that worked.

Engineering Collaboration

PARTIAL INVOLVEMENT

Weekly task syncs with the engineering team kept things honest. No decision went through without both sides knowing. I wasn't a formal process, but one that worked.

Delivery

NOT INVOLVED

Delivery for this project was tasked to the Lead Project Manager, plus the dev team involved.

Delivery

NOT INVOLVED

Delivery for this project was tasked to the Lead Project Manager, plus the dev team involved.

More projects

Scaling a Design System Without Slowing Teams Down

When Speed Beats Process: Lessons from Karma+

More projects

Scaling a Design System Without Slowing Teams Down

When Speed Beats Process: Lessons from Karma+

Context

Scaling a Design System Without Slowing Teams Down

When Speed Beats Process: Lessons from Karma+

Done wtih my hands using Figma and Framer.

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Last updated: Jun 2026

Done wtih my hands using Figma and Framer.

Last updated: Jun 2026

oto

Done wtih my hands using Figma and Framer.

Last updated: Jun 2026

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